Further help for Windows users

If you have difficulty configuring your PC to access the Intranet there are several steps which may help :-

[ Windows 95/98/ME | Windows NT/2000/XP ]


For Windows 95/98/ME

1. In the Network settings (Start Menu --> Settings --> Control Panel --> Network) make sure you have both "TCP/IP" and "File and printer sharing for Microsoft Networks" installed. Both must be present for the Windows network file access method to work. To add "File and printer sharing for Microsoft Networks", do the following :-

2. To improve performance, please ensure that your machine has the correct WINS settings. In order to do this :-

3. If you receive a message about your password being incorrect, try clicking on this file :-

If you get a dialog box asking you to "Open" or "Save as", then choose "open". You should then be told that the neccessary changes to your machine's setup have been made.

If your browser just showed you the contents of the file then try saving that text to a file (e.g. "fix.reg") and then double-click on the file. This should make the Windows registry editor apply these new settings. You should now Shut Down and Restart Windows.

You should now be able to map a network drive.


For Windows NT/2000/XP

1. If you receive a message similar to the following :-

The Network name cannot be found

you may need to do the following :-

2. If you receive a message similar to the following :-

System error 1240 has occurred.

The account is not authorised to login from this station.

try clicking on this file :-

If you get a dialog box asking you to "open" or "save", then choose "open". You should then be told that the neccessary changes to your machine's setup have been made.

If your browser just showed you the contents of the file then try saving that text to a file (e.g. "fix.reg") and then double-click on the file. This should make the Windows registry editor apply these new settings. You should now Shut Down and Restart Windows.

You should now be able to map a network drive.


Last Updated : October 2001

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